Accessibility Statement

The Auto Switch
Operated by Switch Health LLC DBA The Auto Switch

Effective Date: October 30, 2026
Website: https://theautoswitch.com

1. Our Commitment to Accessibility

The Auto Switch is committed to improving the accessibility and usability of our Website for all visitors, including individuals with disabilities.

We believe individuals should have a reasonable opportunity to access information about our services, communicate with our team, and submit insurance-related inquiries.

We recognize that accessible digital experiences are an important part of providing convenient and inclusive customer service.

Our goal is to identify and reduce accessibility barriers as we maintain and improve our Website.

2. Accessibility Standards and Guidelines

We use the Web Content Accessibility Guidelines (WCAG) as a reference for improving the accessibility of our Website.

Where reasonably achievable, our goal is to work toward the relevant WCAG 2.2 Level AA success criteria.

These guidelines address accessibility for visitors who may use assistive technology or experience visual, hearing, mobility, cognitive, or other accessibility-related barriers.

This statement describes our accessibility efforts and goals. It is not a representation that the Website has undergone an independent accessibility certification or that every page currently satisfies every WCAG requirement.

3. Website Accessibility Features

In designing and maintaining our Website, we aim to support the following accessibility practices.

3.1 Clear Navigation

We aim to provide logically organized navigation menus and page structures.

Our goal is to make important areas, including Home, About Us, Contact Us, and legal policy pages, easy to locate.

3.2 Readable Content

We seek to use readable typography, adequate text spacing, descriptive headings, and clear language.

We aim to maintain appropriate contrast between foreground text and background colors.

3.3 Keyboard Navigation

We work toward making interactive website features operable using a keyboard, without requiring a mouse.

We also aim to maintain logical focus order and visible keyboard focus indicators.

3.4 Alternative Text for Images

We aim to include meaningful alternative text for informative images.

Decorative graphics may be identified in a manner that allows assistive technologies to skip content that does not convey important information.

3.5 Accessible Forms

Our Website includes contact and insurance inquiry forms.

We aim to use:

Clearly labeled form fields.
Readable instructions.
Identification of required fields.
Understandable validation messages.
Accessible selection controls.
Appropriate input types.
Clear submission confirmation messages.
Distinct consent choices where applicable.

We recognize that forms should remain usable with assistive technologies and keyboard navigation.

3.6 Responsive Design

We aim to provide a responsive website that accommodates a range of devices, including desktop computers, tablets, and smartphones.

We also seek to support browser zoom and reasonable text resizing without unnecessary loss of functionality.

3.7 Buttons and Links

We aim to provide descriptive link labels and buttons that clearly communicate their purpose.

Important actions, such as contacting our company by phone or requesting assistance, should be easy to identify.

3.8 Consistent Layout

We aim to maintain consistent navigation, visual organization, and page presentation to help visitors understand and use the Website.

4. Accessibility of Online Insurance Inquiry Forms

We understand that some visitors may experience difficulty completing online forms or using certain interactive features.

If you cannot complete an online insurance inquiry because of an accessibility barrier, you may contact The Auto Switch by telephone.

Our team can discuss available alternatives for communicating your inquiry, subject to applicable business procedures and legal requirements.

You are not required to use the Website as the only means of contacting our business.

Telephone Assistance: (346) 684-2121

5. Telephone and SMS Accessibility

The Auto Switch provides a telephone contact option and may offer SMS messaging where supported and appropriately authorized.

SMS communications are optional and subject to applicable consent requirements.

Customers who do not wish to communicate by SMS may use available alternative contact methods.

Customers may withdraw SMS consent by replying STOP, or request messaging assistance by replying HELP.

Individuals with communication-related accessibility needs may contact us to discuss available accommodations or alternative inquiry methods.

We will make reasonable efforts to address accessibility-related requests within the scope of our services and applicable law.

6. Third-Party Content and Technology

Our Website may use third-party services, including website hosting, online forms, communication tools, and external insurance-related resources.

Some third-party components may have accessibility characteristics or limitations outside our direct control.

We encourage third-party providers to support accessible experiences and consider accessibility when evaluating technology and services.

If you encounter an accessibility issue with a third-party feature available through our Website, please contact us so we can review the issue and consider available alternatives.

7. Ongoing Accessibility Improvements

Accessibility is an ongoing process.

As our Website develops, we aim to review and improve accessibility-related elements, including:

Navigation and page structure.
Form labels and instructions.
Keyboard interaction.
Text readability.
Color contrast.
Alternative image descriptions.
Mobile usability.
Error messages and confirmations.
Compatibility with commonly used assistive technologies.

We may periodically update Website components to address identified issues and improve the overall visitor experience.

8. Reporting an Accessibility Issue

If you experience difficulty accessing any part of our Website, we encourage you to contact us.

When reporting an issue, it may be helpful to provide:

The page or feature involved.
A description of the accessibility barrier.
The device or browser used, if known.
The assistive technology involved, if applicable.
Your preferred method of receiving a response.

You are not required to disclose a medical condition or diagnosis when reporting a website accessibility problem.

We will review accessibility feedback and consider reasonable corrective measures.

9. Alternative Assistance

If Website content or functionality is inaccessible to you, please call our team.

We will make reasonable efforts to provide available information or assistance through an alternative method, consistent with applicable law and operational capabilities.

Call The Auto Switch: (346) 684-2121

10. Statement Updates

We may revise this Accessibility Statement as our Website, accessibility practices, or applicable requirements change.

Updates will be posted on the Website with a revised effective date.

We welcome constructive feedback that helps improve the accessibility and usability of our digital services.

11. Accessibility Contact Information

The Auto Switch
Switch Health LLC DBA The Auto Switch

9950 Westpark Drive, STE 326
Houston, TX 77063

Phone: (346) 684-2121
Website: https://theautoswitch.com

For accessibility assistance or to report a barrier, please call or submit a request through our Website's Contact Us page.